Sales Agent

About Envoy Logistics

At Envoy Logistics, we are a trusted third-party logistics (3PL) provider focused on delivering efficient, customized transportation and supply chain solutions for our clients. We pride ourselves on building strong partnerships through reliability, transparency, and results-driven service. As we grow, we’re looking for dynamic professionals to join our team and help us expand our client base while maintaining the exceptional service standards we're known for.

Position Summary

We are seeking a motivated and entrepreneurial Sales Agent to join our team. In this role you are responsible for:

1. Prospecting and Lead Generation

• Identify shippers, manufacturers, and distributors that require freight services (FTL, LTL, drayage, warehousing, etc.).
• Research and qualify leads through industry databases, freight boards, networking events, and online platforms (e.g., LinkedIn).

2. Understanding Logistics Services

Be well-versed in the company’s offerings such as:

3. Client Needs Assessment

• Conduct discovery calls to assess client supply chain pain points (e.g., transit time, freight costs, reliability).
• Recommend tailored transportation solutions that meet the customer’s unique business requirements.

4. Closing and Onboarding

• Coordinate with operations for smooth onboarding, ensuring routing guides, EDI/API setups, or SOPs are in place.

5. Account Management and Retention

• Provide ongoing support to ensure service quality (e.g., tracking updates, resolving claims, minimizing delays).
• Proactively engage with clients to encourage repeat business and contract renewals.

6. Cross-Functional Collaboration

• Work closely with carrier sales and customer service teams to ensure commitments are met.
• Act as the voice of the customer internally to improve service performance.

7. Market Intelligence

• Stay current on freight trends, capacity changes, diesel prices, seasonal surges, and regulatory shifts (e.g., FMCSA, DOT).
• Use this knowledge to advise clients and adjust strategies.

8. Reporting and Forecasting

• Provide regular updates to management on revenue, margin performance, and sales pipeline health.
• Forecast sales performance to assist with resource planning.

Compensation

This position is 1099 employee at full commission.