Customer Success Hub

Real results from real customers.

How shippers are solving problems, recovering costs, and improving their operations with Envoy Logistics.

Companies don’t come to us for theory. They come to fix something that’s costing them time or money. These stories show what that looks like in practice: Real situations, real challenges, and the measurable impact of what changed.

How One Manufacturer Recovered $24K in Parcel Claims in 30 Days
Customer Success Stories, Parcel Auditing Melonie Eternicka Customer Success Stories, Parcel Auditing Melonie Eternicka

How One Manufacturer Recovered $24K in Parcel Claims in 30 Days

A global industrial manufacturer with roughly $13M in annual parcel spend used Envoy’s parcel auditing process to uncover missed refunds, improve claim recovery, and gain better visibility into carrier performance without adding work to their internal team. The audit recovered $24K in the first 30 days and projected approximately $440K in first-year recovery.

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